Leading food technology company RailRestro said it would invest $20-$30 million to build robust logistics infrastructure and rapidly expand coverage with a focus on the east, an official said Sunday. Indian Railway Catering and Tourism Corporation (IRCTC) Authorized Catering Partner is involved in the delivery of restaurant meals to passengers directly on trains at stations of their choice.
The infrastructure exercise primarily focuses on a company-owned delivery fleet to serve all the train stations it covers across the country. “The process has started and currently more than 100 stations in all the best performing stations are supplied directly. By the end of this fiscal year, our delivery fleet will be available at all serviceable stations,” Manish Chandra, co-founder and director of RailRestro, told PTI.
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He said the company will invest heavily in the model and expects to invest $20 million to $30 million in building its own fleet at most serviceable stations. The company claimed it currently offers grocery delivery service to about 450 stations as an aggregator, and by the end of this year it plans to double the number of operational stations. The official said the boost to the company’s own delivery fleet has greatly reduced delivery failures and boosted confidence in the brand.
At the moment some top 300 stations contribute 70 to 80 percent of the orders with an average value of Rs 350. RailRestro said it has delivered 10 million meals to date. Regarding the eastern region, Chandra said that the eastern zone is currently lagging a bit compared to other regions. “More than 50 stations in the east zone are supplied directly. Some of the stations covered by our fleet are Patna, Hajipur, Malda Town, New Jalpaiguri, Asansol, Barauni, Howrah, Jharsuguda, Brahmpur, Guwahati and Katihar. We will aggressively add more stations for the region,” he said.
The company said around 23 million people in India travel by train every day, according to a survey, which represents huge potential for growth.